Synchronisation: How do I get my tours from the app on my computer and vice versa?

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Both with iOS and Android a synchronisation in both directions (portal -> app; app -> portal) is possible.

You can synchronise your tours with your smartphone as follows:

  • You have to be registered in our community.
  • Sign into the portal with your user data.
  • Sign into the app under “My Page” with the same user data -> Tap on the synchronisation button for a manual synchronisation.
  • The planned tour is displayed in the list under “My Tours”.

From that point your account will synchronise automatically as soon as you open "My Page" and you are signed into the community.

If the synchronisation doesn’t work despite the performed steps, please contact us!

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