There are different options:
If you have already found an interesting tour, you can open it on your smartphone and save it offline (detailed map with description and pictures).
- Android: open the tour -> click on the three points in the upper corner on the right -> ”Bookmark/Add to your collection“ -> ”Save offline“
- iOS: open the tour -> “More“ -> ”Save offline“
If you have not found an interesting tour already and just want to save a map excerpt, please proceed as follows:
- Android: Open menu and click on “Map“ -> click on the arrow pointing downwards in the upper corner on the right -> click on the “floppy disk” symbol above on the right side
- iOS: Open menu and click on “Map“ -> click on “Save“ above on the right side -> ”Done“
Before downloading, please make sure there’s enough memory and a stable internet connection. A map excerpt can get to a size of 40 x 40 km. If you choose a larger map excerpt there’s set automatically the highest zoom level. If you select tiles which are already available in offline mode, the app skips the download of these tiles, so no additional memory will be needed.
Click here to find out where to find the tours and maps you’ve saved. If you use an Android device, you can check under “Memory location“ where to find your offfline data. Here you can also change the memory location. Please keep in mind that you need to select „External storage“ to save data on your SD card. Dabei ist zu beachten, dass für eine erfolgreiche Speicherung auf eine SD-Karte das Verzeichnis „Externer Speicherort“ ausgewählt sein muss. Click here for further information.
If there are still problems on this behalf, please contact us here and we will try to fix them as soon as possible.