How can I reset my password?

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In case you forgot your password, you can click on the button “lost password?” below the login window at our website and receive a new password. For that you only have to state your email with which you are registered on our website. You will receive a link which will forward you to a site where you receive you can enter your new password. After a while, if you don’t receive an email, please contact us.

The password forgotten function is currently not yet available in the new App. Please use the function on our website. Since your account for our website and the app are the same, you can also log in to the app with the password changed on the website.

In case you want to change your old password into a new one, please sing in first. After having signed in please click on “my page” and you access your profile. Click on “Settings” and then change your password.

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Comments

  • Avatar
    Georges Vanhove

    "In case you want to change your old password into a new one, please sing in first"
    Hmm.. Which song would like me to sing for you ?

    I encountered several strange issues turning in circles while trying to sign in without any returning reaction neither success. I went to my browse history for "yesterday" where I clicked on a page, where it appeared that I still was logged to the website at this time !