Portal
About the help section and community
Registration, your account and Pro / Pro+
- Do any costs accrue when registering and what is Pro/Pro+?
- Registration: activation link defect or no e-mail received?
- How does the trial month for the Pro or Pro+ subscription work?
- Which payment methods are accepted?
- How can I redeem a voucher?
- How can I reset my password?
Community functions
- How can I print tours and contents?
- How can I plan “Joint Trips”?
- How can I edit tours of other community members?
- How can I share published/unpublished tours/contents?
- How do the clipboard and the lists work?
- (Pro function) How can I use the "My Map" function to display content on the map?
Tour Finder
Map and Route Planner
- On which data are the maps of Outdooractive based on?
- What are vector maps?
- You discovered an error on a map? Then please report it to us directly!
- How can I upload/import a GPX file?
- Can I use other maps for planning and display trail networks?
- Why should I assign an activity to my tour and how do I go about this?
Tour preparation for publication
- What is the tour rank and on what is it based?
- 5 tips on how to create a tour
- What is the difference between short description, description and directions?
- How does the 3D tour video (Pro) and the 3D Flight (Pro+) work?
- How can I add images to my tour and what sizes should they have?
- What do I have to bear in mind when there are other people displayed on the images?