Apps
Tutorial Videos
Basic functions
- Is there an instruction for the apps?
- How do I use the travel guide in the app?
- How do I search for tours in the app?
- How do I plan a route in the app?
- Does the free routing work on the app?
- Synchronization: How do I get my tours from the app on my computer and vice versa?
Offline storage, tracking and navigation
- New: Navigate all routes and arrive relaxed at your destination!
- How can I save maps/tours?
- Where can I find the tours and maps I’ve saved offline and how can I delete them?
- Why does the download for offline storage take so much time?
- Can I plan my tours also in offline mode?
- How can I avoid the consumption of data volume because of map buffering?
iOS specialities
Android specialities
- How can I prevent the recording on my HUAWEI device from aborting?
- I own a Xiaomi Redmi and the login/sync doesn't work. What to do?
- How do i fix the problem "screen overlay detected"?
- Why does the app need different authorisations?
- What does the error code 492 mean and how can I fix it?
- Why does the compass not work properly?